BMO Links

This web page is intended to provide contact information for important departments relating to our benefits. It also provides links to the various websites BMO employees and pensioners often access when dealing with such things as our dental and health benefits/claims in order to follow up on a medical or dental claim, to find out if a medical or dental expense is covered, to find out if a prescription drug or a dental expense requires prior authorization, etc.

WEBSITE:

To access the Human Resources myBenefits & Retirement website, CLICK HERE

TELEPHONE:
1-888-927-7700 Requires your EIN number and password.

ESCALATIONS:

If you submitted a ticket through the channels listed above and your issue remains unresolved and requires higher-level support, please advise the Human Resources Centre Agent that you require your ticket to be escalated directly to the BMO Human Resources Support Services Team. The HRC Agent will provide you with a ticket number and confirm when they have sent your ticket to BMO to escalate.

The ticket number can then be tracked in the Portal found on the myBenefits website. You can also call the HRC at 1-888-927-7700 for updates on a ticket.

Contract number: 90019

WEBSITE: 

To access the Sun Life website, CLICK HERE

TELEPHONE:
1-800-361-6212   TTY: 1-800-387-5559

Contract number: 51023

WEBSITE: 

To access the Canada Life website, CLICK HERE

TELEPHONE:

1-800-957-9777
1-800-663-2817 - Quebec
TTY: 1-800-990-6654

For more information   CLICK HERE

The guide describes the process and the role of the Life Benefits Specialists in the HRC. Of particular importance, we believe, are the instructions for navigating the telephone site menu for those that may not have the Employee Information Number (EIN) for a deceased employee. To view the guide click on the Notifying BMO image above.The guide is also available on the BMO pensioner portal.

To view the English Version of the document,   CLICK HERE

To view the French version of the document,    CLICK HERE

The Sir Vincent Meredith Fund is an employee benevolent fund that helps employees and pensioners in financial hardship.

Contact HRC for further information. (Refer to the top left section of this page for the contact number and email address.)

Launched in 2022 this site, which can be accessed through the BMO retiree portal includes actual digitized bank historical archived bank documents never made available to the public. Over the years since BMO Cyberpensioners came into being, some of that content has been discussed anecdotally, often in detail, in articles and stories. Some of the more recent articles are stored in our website archives.

The site encourages you to check monthly for new content @ BMO.com/retiree

TELEPHONE:

1-877-266-6789 For queries regarding myShares and plan provisions

CLICK HERE   to view the English document.

CLICK HERE   to view the French document.

DISCLAIMER NOTICE
This is a copy of the Best of BMO and not necessarily the most current version. It is also available at the pensioner portal.

It provides employees, pensioners and their eligible dependents to a variety of banking services, special offers and preferred programs.

Telus Health One offers a wealth of resources and confidential services to help you with so many aspects of your life -- from everyday needs through to life's big transitions and in times of crisis. Telus Health One is available online, in person or on the phone, 24 hours a day, 7 days a week.

BMO's Telus Health One user ID and password can be found in your latest Benefacts or when accessing myBenefits & Retirement or BMO Harris Benefits.

Telus Health One Web site: https://one.telushealth.com/

You can now access the social events contact list by going to the "My Benefits & Retirement" website (https://myhr.bmogc.com).  Simply enter your personal User ID and Password. Scroll across the tiles (boxes) to the 4th tile, “Retirees Community Association Contacts”.   You can also see this list by going to our Social Events page.